you're reading...

The Supermarket Cashier

“The first duty of the supermarket cashier is to be friendly and provide excellent customer service.”
Excerpt from the The duties & responsibilities of a supermarket cashier

This sounds right to me, but reality is often much different. Being friendly and providing excellent customer service seems to be the last (mostly forgotten) duty for many supermarket cashiers I come across. An angry look and a grunted good-bye seem to be the norm. If I am lucky, I get a brisk greeting and a bored face expression. But there is an extraordinary cashier at a supermarket nearby. She greets each and every customers, takes the time to ask a questions or offer additional help while scanning the items at the register and wishes every customer a nice day. I saw her today and wondered once again what makes her run. What motivates her to be extraordinary in her job? After all, it’s exactly the same activity that the rest of her colleagues perform… Is it passion, conscientiousness, or simply caring? Whatever it is, we need more of it and not only in supermarkets!

Author: Zap2it; CC BY-SA 3.0 license; via Wikimedia Commons

Author: Zap2it; CC BY-SA 3.0 license; via Wikimedia Commons


About irinapashina

Marketing professional, blogger, group fitness instructor, reader, theater-goer


No comments yet.

What do you think?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

Enter your email address to follow my blog and receive notifications of new posts by email.

Latest Tweets

%d bloggers like this: