My emotional bucket was about to overflow today when I faced the same resistance to the same change again. After more than seven months, many other changes are underway while some people still resist what is actually not new anymore. I have been part of change processes and experienced turbulent times in both private, not-profit, and corporate settings, but this seems to be the most persistent change resistance I came across.
Just when I was about to lose my patience, I remembered an excellent HBR article on the reasons why people resist change. Rereading it helped me restore my objectivity to a certain extent. What remained is the sobering realization that whatever the reason might be for people to resist change, it can result in immense costs – monetary and emotional.